ABOUT US
I’m LaSean “Lala” Charles, a Licensed Natural Hair Stylist and Master Barber with over 19years of expertise in luxury loc care. Known as The Loc Doc, I specialize in creating, restoring, and elevating locs with precision and intention. Based in Brooklyn, NY, and traveling monthly to Atlanta, I offer a private, high-touch experience for clients who expect excellence, consistency, and results. ✨ The Lala Charles Experience—where your crown is treated like royalty. At Hair by Lala, every appointment is designed as a private, unrushed luxury experience focused on healthy loc growth and elevated results. Please arrive on time for your unrushed, one-on-one luxury appointment experience.
CANCELLATION POLICY
To ensure a seamless and elevated experience for all clients, please review the following policies before booking: A non-refundable, non-transferable deposit is required to secure all appointments. The remaining balance is due at the end of your service and may be paid via cash, debit/credit card, or Zelle. We kindly ask that any rescheduling requests be made at least 12 hours in advance of your scheduled appointment. Cancellations must be made 24 hours or more in advance to avoid fees. Clients who no-call/no-show will be charged the full service amount and will no longer be eligible to book future appointments. A 15-minute grace period is provided for late arrivals. After this time, your appointment may be canceled and subject to a 50% cancellation fee. To maintain a relaxing and private environment, no additional guests are permitted unless previously approved. We value professionalism and mutual respect, and we are committed to providing every client with a luxury, unrushed experience.